How to Get New Xfinity Service A Complete Guide 2025

Xfinity is one of the leading providers of internet, TV, and phone services in the United States. Whether you are moving to a new home, switching from another provider, or getting your first connection, setting up Xfinity service is simple and convenient. This guide will explain the process step by step to help you get started with Xfinity.

Step 1: Check Service Availability in Your Area

Before signing up for Xfinity, it’s essential to ensure their services are available in your location. You can do this by visiting the Xfinity website and entering your address in the “Check Availability” tool. This will show you the internet speeds, TV packages, and phone options offered in your area.

If you are unsure, you can also call Xfinity customer service at 1-800-XFINITY (1-800-934-6489) to confirm availability.

Step 2: Choose the Right Xfinity Plan

Xfinity offers a variety of plans tailored to different needs, so take some time to explore your options. Here’s what they provide:

• Internet Plans: Options range from basic plans for light browsing to high-speed plans for gaming, streaming, and large households.
• TV Packages: Choose from basic local channels, entertainment bundles, or premium options with sports and movies.
• Phone Services: Xfinity Voice provides reliable landline services with features like unlimited nationwide calling.
• Bundles: Save money by combining internet, TV, and phone services into a single package.

Compare the prices, features, and promotional offers to pick the plan that best suits your requirements.

Step 3: Place Your Order

Once you’ve selected a plan, you can place your order through one of the following methods:

• Online: Visit the Xfinity website, select your preferred package, and follow the prompts to complete your purchase.
• Phone: Call Xfinity’s sales department to speak with a representative who can guide you through the process.
• In-Person: Visit an Xfinity store near you to speak with a representative face-to-face and finalize your order.

When ordering, make sure to provide accurate contact information and confirm the installation address.

Step 4: Schedule Installation or Self-Setup

After placing your order, you can decide how you want to set up your Xfinity service:

• Professional Installation: Schedule an appointment for a technician to visit your home. They will install and test your equipment to ensure everything works perfectly.
• Self-Installation Kit: If you prefer to set up the service yourself, Xfinity will mail you a kit that includes all the equipment and instructions. You can also pick up the kit from an Xfinity store.

The self-installation process is straightforward, but if you encounter any issues, Xfinity offers 24/7 customer support.

Step 5: Set Up Your Xfinity Account

Once your equipment is installed, you’ll need to activate your service. Follow these steps:

1. Log In or Create an Account: Go to the Xfinity website or download the Xfinity app. Sign in with your account details or create a new account if you’re a first-time user.
2. Activate Equipment: Use the activation guide provided with your self-installation kit or follow the instructions on the app to connect your modem, router, or TV box.
3. Set Up Preferences: Customize your account by setting up Wi-Fi names, passwords, and TV preferences.

Step 6: Explore Xfinity Features

Xfinity offers many features to enhance your experience:

• Xfinity xFi: Manage your home Wi-Fi network, view connected devices, and set parental controls through the xFi app.
• Xfinity Stream: Watch live TV, on-demand shows, and recordings on your mobile devices.
• Xfinity Voice Remote: Use voice commands to change channels, search for programs, or control smart home devices.

Take some time to explore these features and make the most of your new service.

Step 7: Manage Your Billing and Payments

You can manage your Xfinity account and pay bills conveniently through the Xfinity website or app. Set up automatic payments to avoid missing due dates or opt for paperless billing to save on clutter.

Conclusion

Getting new Xfinity service is a straightforward process that starts with checking availability, choosing the right plan, placing your order, and setting up your equipment. With Xfinity, you can enjoy fast internet speeds, reliable TV options, and seamless phone services, all backed by excellent customer support.

If you need assistance at any step, don’t hesitate to contact Xfinity customer service—they are always ready to help. Enjoy your new Xfinity experience!